(07 Sep 2021, 8:14 pm)streetdeckfan wrote While we're on the subject of the GNE app, here's the biggest thing that I really hate about the app.
If I'm on a bus, how the f do I find out what time that bus gets to it's destination?
On the old app I could simply tap on the bus on the map and it would tell me what the service is and show the live times for it. Now, if I tap on the bus it just tells me that the bus is quiet and it has tables and WiFi!
Am I expected to find the next stop on the map, tap that, tap the bus that I'm on and then see what time it gets to my destination, or am I just missing something?
Yep, whereas on bustimes you just find the bus on the map and the timetable is a click away.
I've said it before and I'll say it again, a third party website in Bustimes shouldn't provide substantially better access to information than the operators app.
(07 Sep 2021, 8:17 pm)Adrian wrote Do Arriva still have a supervisor at Haymarket, out of interest? I haven't seen anyone when I've been in there lately, which is much the same as any other Tyne and Wear bus station. Although the guy that's normally at the Metrocentre was in the last time I was there.
I saw people being redirected the other week while I was there (in a similar situation to the previous post), and one popped onto the bus to assist the driver into reverse around the same time, so I would assume so.
Think they may stay in the office until there is disruption they need to communicate, as everytime I've seen them they seem to emerge from nowhere to suddenly be telling folk how to get where they need to be.