(04 Oct 2021, 2:02 pm)big mac wrote Yes especially when they say in the information that they will try not to cancel consecutive journeys. Two on the bounce obviously isn't great but three...
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Three demonstrates the world we’re living in currently, and is only known about because of the open and honest communications from the company published the night prior to allow customers to make alternative arrangements for their planned journeys?
I’m sure every effort was made not to cancel consecutive journeys - but staff may not be willing (or be able to, in terms of driving hours and legal rest) to swap shifts from the one they’ve been rostered, or it may have resulted in something even more significant being cancelled (ie a first or last bus).
There was a report elsewhere on the forum that one of Gateshead Central Taxis’ Nexus-secured contracts did not operate AT ALL one day last week, presumably due to similar issues being faced.
During a national labour shortage (affecting not just the bus industry!), every effort is being made to avoid disruption. A labour shortage in the public transport industry is of course much more inconvenient than a labour shortage in retail, or in fast food for example (where all products mightn’t be available or customers may have to wait longer than normal).
Arriva and Stagecoach are suffering similar issues, albeit on a much wider scale, but I’m yet to see any discussion about their cancelled journeys?
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