(04 Oct 2021, 2:45 pm)Dan wrote Three demonstrates the world we’re living in currently, and is only known about because of the open and honest communications from the company published the night prior to allow customers to make alternative arrangements for their planned journeys?

I’m sure every effort was made not to cancel consecutive journeys - but staff may not be willing (or be able to, in terms of driving hours and legal rest) to swap shifts from the one they’ve been rostered, or it may have resulted in something even more significant being cancelled (ie a first or last bus).

There was a report elsewhere on the forum that one of Gateshead Central Taxis’ Nexus-secured contracts did not operate AT ALL one day last week, presumably due to similar issues being faced.

During a national labour shortage (affecting not just the bus industry!), every effort is being made to avoid disruption. A labour shortage in the public transport industry is of course much more inconvenient than a labour shortage in retail, or in fast food for example (where all products mightn’t be available or customers may have to wait longer than normal).

Arriva and Stagecoach are suffering similar issues, albeit on a much wider scale, but I’m yet to see any discussion about their cancelled journeys?


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Because GNE publicly declare which journeys are being cancelled you get plenty of criticism on here and likely elsewhere from people who won't actually be using the affected services. With ANE and SNE who give no prior information, the only people who can complain are the people who turn up for the journeys and find no bus turns up. I know I personally would rather know what's happening in advance so I could either alter my plan or make alternative travel arrangements than be left stranded with no prior notice.