(09 Oct 2021, 8:49 pm)Adrian wrote The big departure boards have never worked correctly for years. I've lost count of the number of times I've reported it to Nexus, for it not to be fixed. If they cannot/won't fix them, then they should be switched off or removed.

Stands are usually not too bad in my experience, but you get a bit of a bottleneck when two buses pull in to stand A or D together. They should have really had a second set of doors installed for each of those stands, or the operators should instruct drivers to use the drop-off stands correctly to avoid bottlenecking. The drop-off stands are more used for driver changeovers than anything else, despite the huge island at the other side of the bus station available for that purpose.

The general maintenance of the bus station is a problem, but that goes for the shopping centre too. The owners have spent a lot refurbishing/redeveloping it, but general upkeep such as cleaning and fixing leaking roofs, seems to be left as a problem.

Main problem I'd say is the X1 & 4 as they are usually at Washington Galleries at the same time