(12 Oct 2021, 10:09 am)Train8261 wrote But the public don't seem to understand. They want it handed to them on a silver plate. I swear half of them have ethier forgotten or just breeze past that we had a pandemic

Do they need or want to understand why their bus doesn't turn up?
If the answer is yes, then the operators need to (at the very least) maintain the levels of communication they have opened up and need to be honest about why their buses aren't running. Not just part truths or convenient sound bites. The whole thing. Brexit, Covid and shite *management/working conditions/pay etc

*delete as appropriate.