I've said before and I will say it again. First buses through to 10amish and from 4pm to last buses should run fully 100%. During the day cut down on high frequency routes but not routes that run every 30 mins.
Should last bus be cut a taxi should be provided.
Mind the article was right about one thing - no competition so can charge what they like etc.
RE: Emergency Service Changes from 25th September 2021