(14 Oct 2021, 4:36 pm)Dan wrote I think the change to service 20 has some merit - but I wonder how many of Stagecoach's customers on this route actually travel to the (new) Civic Centre?

In my experience of using this service, a lot of passengers are elderly and alight at Vine Place. The temporary re-routing via Stockton Road and Burdon Road came at the detriment of those passengers and forced them to walk from near Park Lane Interchange to Holmeside, and this will now do the same (albeit from Fawcett Street). The layover period at Fawcett Street doesn't make waiting on the bus to travel to Holmeside particularly attractive.

It does seem they have done it just to have 'something' serving the new City Hall site rather than a real attempt to make it more accessible to commuters etc (Service 20 offering links to only a small proportion of the city).  Arguably with that in mind would have made more sense to reverse the loop, addressing the issue of access to Vine Place etc.