(17 Oct 2021, 11:11 am)streetdeckfan wrote It's a shame there aren't any bus services for Amazon Durham, the nearest bus stop is Bowburn which is quite a trek.
They had a private bus service from Durham but I believe due to low numbers it was withdrawn.

My brother works there, and now has no choice but to get a lift into work every morning as it's impossible for him to travel by bus and get there on time

You could upgrade the X20 to Double Deckers (7), and extend it to BowBurn, every 30 mins. 

Or Create a 20A every 20 mins, 20 goes back down to 10. 20A to BowBurn Amazon just from Sunderland to Durham.