(22 Oct 2021, 10:58 pm)Dan wrote The website is usually updated in the morning at 9am, sometimes later in the day too although less often on a weekend given reduced staffing levels and their other work commitments (goes back to Adrian’s comment on cost vs benefit).

I think, as much as it’s not the right answer, the expectation once the worst case scenario has been posted, is to cut short your evening in case it doesn’t get covered.

It’s terrible, and goes against everything that the company is clearly trying to achieve with later buses, cheaper evening fares, etc, but that’s the world we’re living in at the moment (and I think most are understanding of it - those who aren’t have probably contacted Customer Services and obtained a refund for their taxi fare).

Being grateful for small mercies, it’s better you found out through this list, than not at all when you’re stood at the bus stop waiting for a bus to turn up that isn’t going to (though take the point you and others have made on several occasions prior, not everyone has internet access and not everyone is passing through a bus station to see a printed copy) as would be the case with other operators.

I might have said it before - if not here then certainly elsewhere - but the big difference between a staff shortage for a bus company, and a staff shortage in other sectors, is that the service simply cannot be provided by a bus company when they are short of staff. Elsewhere, service is slower, or not all products are available but alternatives are readily available. It’s certainly a lot worse for a bus company, and I think that’s why staff in bus companies are susceptible to a lot more abuse in the current climate.


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