(13 Nov 2021, 9:04 am)Storx wrote Probably because there's staff shortages and it's more important to have running buses than pissing around fixing some plugs. They're really not that important in comparison to bus actually running.

You can't blame staff shortages for this one. The Coast & Country Streetlites for example, and other similar batches, have rarely had working sockets/USB power since day 1. I lost count (although its probably somewhere on this forum) the amount of buses I reported to customer services or asked the driver to note it on the defect card. I actually offered to remove the sockets/USB stickers at one point free of charge  

If it's a feature that is advertised as part of a wider product, then I'd argue it is equally as important to ensure it's available. I just don't think depots see it at this, and it's not unique to Go North East. I had the same issue above with Arriva, which also went unresolved.