(10 Dec 2021, 3:08 pm)deanmachine wrote You realise that these buses that are getting turned around in Gateshead are getting dropped out because they're running late for driver's rest periods and driving hours right? So if you send them to Newcastle they're not going to come back in service, they'll just end up missing out more of the route and starting further down the line. It's an unfortunate circumstance but the drivers who are dropped out in Gateshead should be transferring their passengers onto Newcastle bound buses so they don't pay again, but the people stranded in Newcastle are going to be stranded without a bus whether it makes it to Newcastle or not.
Fair enough... but as this happens more and more maybe GNE and other should look at making sure this doesn't happen or when it does have something in place so the customer in Newcastle are not " stranded"!!