(10 Dec 2021, 4:28 pm)Rob44 wrote For me with better communication they drivers who do make it to Newcastle could ask passengers to board and then drop them off at Gateshead meaning the buses turning around at Gateshead get closers to there running time and the customers, even though having to board a bus to catch another one would get home..... rather than stand in the cold and rain of market street.
I think better communication is key.
A 27 sweeping up passengers waiting for a 56 and dropping at Gateshead is surely a positive resolution to those punters.
Prior to route merging and consolidation, it may not have been too much of an issue. Chances are an alternative of sorts would have been available.