(19 Dec 2021, 3:21 pm)Andreos1 wrote It will be interesting to see how they manage that situation and whether cust svc is going to be a priority in that period of the day.I can imagine staff at Newcastle, Gateshead, metro, Durham, Washington but that is about it, and for Newcaslte that will be a bigger pain as a lot of services don't go into Eldon Square.
Front line staff missing + crowded or delayed buses = potential carnage.
A customer service offer would play a part in helping mitigate some of the issues.
+ No GNE Customer Service, Probs cancellation + crowed/rammed buses + Frequency + early finsih/late start is a recipe for utter chaos, confusion and pain. And if passengers get left behind on the last buses of the day.......