(29 Dec 2021, 3:44 pm)mb134 wrote If any passenger on an 'ANE' service was getting charged £8.50 on Boxing Day then there's something seriously wrong.
For the Blyth and Tyne and Wear services which you mention the £6.40 two zone ticket would cover them - on the 308 the £3.90 Coastliner Routesaver would cover them from Blyth to Newcastle.
North of the Tyne, the £8.50 ticket is only really of use when heading north of Morpeth/Ashington, or south of the Tyne.
I'm surprised that the £8.50 ticket was on sale on Boxing Day. GNE should reimburse those who made contactless payments to align with the correct and cheapest fare for their journey. I assume this error was made on the X18, X21, 43 and 306 too?
No wonder why they were "taken aback" when Dan was selling them those tickets!!!