(29 Dec 2021, 8:37 pm)omnicity4659 wrote I'm surprised that the £8.50 ticket was on sale on Boxing Day. GNE should reimburse those who made contactless payments to align with the correct and cheapest fare for their journey.

Why should they? The tickets Arriva asked GNE to sell were made available to customers.

Go North East were running the service under contract to the local authority. Ticketing arrangements had nothing to do with Go North East.


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