(06 Jan 2022, 4:08 pm)morritt89 wrote Further update (Deptford) certain routes are running to a standard Saturday timetable just to confuse things a bit more. These being the low cost/Nexus services which includes the X20 amongst others.
I wonder how it'll be communicated, because I don't think outside of the enthusiast company, people generally know which depot runs which routes. Fair enough you can make an assumption, e.g. 4s are ran by Washington, but who's to say which depot runs the 56 or 50 for example.
I guess the cost of dropping all the runs on the low cost/Nexus work outweighs dishing out apologies left right and centre to commercial customers, so not at all surprised if that is still running.
(06 Jan 2022, 4:22 pm)Andreos1 wrote Wonder when they decide to share it with the wider public? The people using those services and needing to use them to get places.
There's not much time left to get the message out there.
Is it cynical of me to expect quite a few complaints over the weekend and in to next week?
Is it even more cynical of me to expect a shrug of the shoulders and a 'we told you, we updated the website and notices went on buses - you should have paid attention' kind of response?
Is it inevitable that the drivers who have managed to bat Covid away and haven't moved on to bigger and better things, are the ones who will get it in the neck?
I wonder how, as well as when.
Is there technology available to send a push notification out via the app for example? Sure, that only hits a percentage of numbers, but it's a start. I also think having a presence at bus stations is essential, otherwise those without the app or Internet access end up being headless chickens, and it usually results in the drivers getting the stick for it as well sadly.
I also hope that the app will have the correct schedule, so we don't see Saturday services listed or nothing showing as live.
(06 Jan 2022, 4:55 pm)streetdeckfan wrote Wonder what the chances of it getting announced at 4:59 tomorrow when customer services closes for the weekend?
Well, that's another thing... you'd hope there'd be some presence to respond to the Facebook/Twitter queries, at the very least.