(08 Jan 2022, 3:46 pm)Adrian wrote Noticed these couple of tweets earlier in regards to the X1
Likely to be this journey, with people trying to get into Newcastle in time for the match. Most of whom likely only use buses on match days, and won't have seen the (less than 48 hours) notice in the app or website unless they to looking for it.
Opening the app itself only shows the disruption once you select an individual stop that the service serves. The general banner doesn't mention it at all.
If I was on that X1 today and I had another option available, I just wouldn't bother again in the future.
Clearly 'BETTER than ever' is alive and kicking, and that's before I get onto my 35 minute wait at Birtley for a 21...
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Regardless of the decision to reduce service level, it's beyond belief that the driver decided to risk their livelihood to get a few extra punters into town. They shouldn't have been put in that position by the company anyway, but you don't go and make it worse by allowing folk to stand upstairs and inevitably also breaking capacity limits.
It was well publicised that today's cup game was going to be essentially sold out well in advance, which makes the decision to cut service to a Sunday level even worse.