(08 Jan 2022, 4:20 pm)mb134 wrote Regardless of the decision to reduce service level, it's beyond belief that the driver decided to risk their livelihood to get a few extra punters into town. They shouldn't have been put in that position by the company anyway, but you don't go and make it worse by allowing folk to stand upstairs and inevitably also breaking capacity limits. 

It was well publicised that today's cup game was going to be essentially sold out well in advance, which makes the decision to cut service to a Sunday level even worse.

Terrible thing is, it's situations like this that is swaying drivers into leaving, whatever drivers do it's a lose/lose situation and they're often the ones that get the grief from the passengers when things go wrong.

The idea of most services running a Sunday timetable on a Saturday effectively halving the capacity on busy runs like the 20 & X1 is certainly not an attractive concept to me and those that faced the issues from this today will most likely come to the same conclusion for as long as this goes on for and maybe even a permanent mindset for not using public transport to many.