(08 Jan 2022, 9:09 pm)Jimmi wrote Weekends are the worst to get drivers in to work especially when short staffed especially as I think there's little to no incentive to work these days?https://www.gov.uk/employment-tribunal-d...01055-2020
Another thing that doesn't help covering services on weekends is sometimes other work being picked up, Rail Replacement's, Metro Replacement's, shuttle services for the likes of Kynryn and in the case of today, the St James' Park & Ride service from the Metrocentre which was promoted near enough on near the same level as the Sunday timetables were on their socials.
When you've got managers making decisions like this, is there any wonder attrition and driver illness is so high?
(08 Jan 2022, 9:43 pm)Ambassador wrote I caught the 21 today relatively unaffected by the disruption…you’d think.I'm amazed it's taken so long!
Waited 20 in Birtley and the first bus turned up full, someone flagged the trailing bus to the clear annoyance of the driver who quite possibly was the single worst example,of customer service ever. I’d call him an utter areshole tbh. Loudly muttered under his breath, seemed put out he had to serve nufc fans, Missed stops, whinged at customers…utterly utterly appalling.
On the way back, no 21.06:from Newcastle, not on the cancellation list. 42 mins for the next bus. Appalling service. I got an Uber.
Today told me…never rely on buses ever