(10 Jan 2022, 4:39 pm)Adrian wrote Just noticed this follow up from the customer tweet who complained about overcrowding on that X1.
In another tweet it's mentioned they'll be following up with the depot, but even worse if it's accurate that it was overcrowded at a supervisor's direction.
Couldn't agree more. Someone who always has time for people and I remember from what feels like a lifetime ago, when I used to bus to college.
(10 Jan 2022, 5:26 pm)cbma06 wrote At the end of the day the bus driver will have to be accounted for as it’s the driver who’s responsible if anything happens, the supervisor shouldn’t of allowed it, what happens if further up the road and vosa/police stopped the bus for checks, if I was the driver and the supervisor allowed standing upstairs then I wouldn’t of moved the bus, what happens if the bus turns a corner and everyone leans over and the bus tilts over and then injuries etc…, the driver will be accountable, the supervisor might get a small telling off but the driver would be charged if any deaths and sacked.
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Is this one person complaining or a number of passengers complaining?
It seems like you have already found the driver and/or supervisor guilty without the full story here.
I bet we have all been on a bus that seemed rammed and full to capacity, but when you’ve actually looked there are empty seats. The driver would know how many passengers he had on from his ticket machine. Maybe the only thing the GNE staff are guilty of are expecting the passengers to actually sit on empty seats, preferring to stand where they shouldn’t.