(10 Jan 2022, 10:40 pm)Adrian wrote I'm pointing out what has been reported, not apportioning blame. Its up to the company to investigate and establish the facts.
If it has happened, it shouldn't have happened, and its up to them to prevent it happening again.
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We certainly agree on that. I can see that you certainly didn’t assume guilt, unfortunately some other posters did.
There is far too much trial by social media as it is. If there has been a complaint made, Ticketer data and CCTV can be viewed and it can be dealt with appropriately.