I saw this on FB earlier so i thought it could be a good discount point about how bad Market Street and Pilgrim street is to drop of people, it looks go grim.

I hate getting the bus from Market Street or Pilgrim street, so much I will get off at Gateshead and get on. i absolutely hate those bus stops. 

E.g I want to go to Heworth I'll go from X1 to Newcastle - Gateshead then 27. 

Or if I want to go to Sunderland ill get the X1 to Dalton Park, then the 61 to Sunderland. (much more luxurious bus with charging) 

or Wardley Ill get the X1 to QE and get the 69/67 to Wardley. 

Nevertherless, it needs some regenerating no wonder people are not getting on buses when you get picked up from there. Ik there were plans for a 3rd bus station in Newcaslte, but why just another, are they just going to keep adding them or are they just going to make a massive one for all buses a proper interchange.