(16 Jan 2022, 7:41 am)Dan wrote A double-deck should have been allocated, but an assumption was made by JH that there was a low bridge on the route of the 26 (which the same bus later worked), so they ran single-decks instead of doubles - which Go North East discovered when the photos went on social media, and immediately followed up with JH.
Frustrating on a match day, and no doubt another two steps back in terms of customer confidence, but it won’t happen again.
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Yes rather unfortunate, imagine with all the current stresses involved in planning nobody thought to double check they’d allocate a decker but as you say…how many punters are already thinking taxi or a lift in for next time