(17 Jan 2014, 6:16 pm)citaro5284 wrote Am I right in hearing that the Arriva real time app actually works on journey numbers and does not look at the full running boards. So if a service is operating late, lets say going into Newcastle as a X4, and the bus is leaving Newcastle as an X5, and the bus is running late, because the driver has not keyed in the journey details of the X5 trip, the real time system thinks it is on time?

If running boards are used, the system knows what journey the bus is going onto and in this case, lets people at the Haymarket know it is running late.

If this is the case, it does seem a bit short sighted.

Considering it doesn't feed ANY Local Authority real time systems yet, this isn't an issue.

However, I asked someone who would know and I am told that it reports via the app on journey number, but any real time system feed does work by board. So yes, once it feeds Nexus', County Durham or Connect Tees Valley real time system, it will be accurate, but in your hand, you can only see the actual journey currently in operation for now.