(05 Feb 2022, 8:16 am)Andreos1 wrote They've effectively capped the fares now. So it's not that. 

Obviously realised the ridiculous fares were putting people off, so decided to do something about it.
Possibly too late, but we will never know.

but can they actually afford to cap the fares?
that gives many existing passengers an immediate fare reduction, but it takes a long while to attract new passengers.

Will the reduced fares income be sufficient to cover the cost of running the service? 
or will cheaper fares result in the loss of the service?