(06 Feb 2022, 1:55 pm)Rob44 wrote in a ideal world that would be great. But surely if you asked a 100 people to name the most important thing to make you travel by bus surely that it turns  up would be up there as the top answer. I cant believe " a table to use my laptop" or " a bus in a unique color for that route " would be up there. Look at orange arrow... he's lost jobs due to buses not arriving and being late. i would think they would have been happy with any bus that turned up on time to get him to work?

Imagine if you are using public transport for a change and the bus doesn't turn up that's going to put you off. But if the bus turns up, but it's a bit old  and a couple of charging points which tbf they probably didn't know were there and a couple of seat where the tape hasn't been fully removed, would that put THEM off using the bus?

If it was a choice between arriving and being well presented surely turning up has to be the choice? And we keep getting told in the current climate ALL bus companies are suffering so maybe ARRIVA see getting the bus to turn up as the priority where as other see panting them in different colors as theirs?

You've changed the scope though. The thread is about maintaining buses and keeping them in a well-presented condition, not about adding tables, charging points or repainting them into all different colours.

Of course people are going to choose the bus that arrives over the one that doesn't, but why does this have to be the choice on offer? Like I said above, why can't we have buses that turn up and buses that are well presented. The two options shouldn't be mutually exclusive. 

Oh and Sapphire had started losing it's sparkle long before the pandemic.