(06 Feb 2022, 2:12 pm)Rob44 wrote Because we keep getting told that all the bus companies as skint! Like i say maybe arriva see getting a bus on the road in OK, maybe not ideal condition, to get their customers from a 2 b where other just think oh well cancel that bus?? People will be moan next about the destination screen of a GCT bus not working and just having a bit of paper in the window saying 42a but forgetting at least it arrived to take you to where you want to go.

Arriva aren't skint. Their parent company is a state-owned enterprise, and even with that fact aside, the parent company is still extremely healthy financially. Arriva's financial constraints are completely within the group's control, presumably not wishing to pour more money into it whilst trying to sell the division off. There's a big difference between being skint and not willing to invest.

I don't think people would moan about a piece of paper instead of a working destination screen. It's the kind of thing an enthusiast would raise. They are likely to complain about a bus not being clean. You can use the Transport Focus datahub to back that up, as the cleanliness scores (for Arriva) are almost as low as the punctuality scores.



For balance, GNE score 85% and Stagecoach score 80% and the North East average is 82%.