(13 Feb 2022, 7:27 pm)Rob44 wrote Tbh I wouldnt trust my phone OR the CNE Ticket machine. I've been on buses where people have put the phone in and it come up near ner and they stood there arguing the toss with the driver for 10 minutes. Wasnt the one day whennit went down completely????? Doesnt happennwith a paper ticket
When mTicketing first came out, I refused to use the GNE app because it was bloody awful and for the reasons you describe. The one they use now is the same as a lot of other companies use, and to be honest, I've never had a problem with it. My only grumble is that it doesn't allow you to save passes to Google Pay, which you can do with the LNER app.
I can't recall the GNE app going down any time recently, but I know Arriva seem to have had nothing but trouble with theirs. On the most part, and given I tend to use apps now when travelling around, I've never had a problem with anyone's in the past couple of years.