(13 Feb 2022, 8:35 pm)Adrian wrote I don't think the tracking is awful, at least if you select a stop to view next buses. It's quite handy that you can click one of the next buses in the list, and it'll show you on the route where it currently is. I do agree that clicking a bus on the map is awful though, as really it displays no useful information. Having some sort of linear route with minutes until it reaches each, would be a lot better.

Try the mTicketing with the app though. You might even find yourself impressed!


Perhaps the Key infrastructure is considered legacy now? I notice (when I found it) on the website, that it's still essentially the old portal sitting there in the background. If that's the case, then I'd imagine their group are still having to pay a third party to support that infrastructure, in the wonderful world of outsourcing. 

The ideal solution for me would be the ability to register contactless cards like TfL, then for those who don't use the app, you don't have to faff around with a separate card.

The only time I use the mTicketing on the app is when I'm going to be using it regularly and I get a Flexi5 ticket, otherwise I just get a paper ticket, and will continue to do so until I'm no longer eligible for a 5-25 ticket, then I'll go back to The Key!

I do actually find the paper ticket much more convenient once I've actually bought the ticket though, I just keep it in the clear section of my card wallet so I don't even have to remove it to scan it.

With The Key infrastructure, as Dan says most of the people using it are corporate passes, and they probably aren't going to switch any time soon, so they're going to have to pay to support it anyway, so unless they have to pay per-head, it's not really going to cost much.

I do agree with being able to register contactless cards, but that would probably require the roll-out of TOTO to every bus in the fleet, which probably won't be cheap (despite the actual hardware being cheap to produce!)