(17 Feb 2022, 10:54 am)Rob44 wrote following on from discussion on another thread something that stood out for me in one of the tables is that those quizzed thought transport being frequent and safe was more important than clean and comfortable

People in this part of the world travelled on the mostly loathed Pacers for years so is that much of a surprise?!

Whilst I imagine a bright, clean interior/exterior does have some benefits to it to attract/retain some passengers, I can't help but think a simple basic interior does enough to keep passengers and instead find ways to promote the services themselves instead to grow usage.