(20 Mar 2022, 12:25 am)omnicity4659 wrote "operational reasons" is not an excuse, either. it adds nothing more to the update than "it's cancelled because it's cancelled"
it's a phrase that needs to be banished from public transport...Metro use it frequently too.
It's as if they don't realise passengers would be more understanding of cancellations if they knew the reason for the cancellation.
To me, 'operational reasons' sounds like the cancellation was a choice for the benefit of the company rather than a necessity, as in they chose to cancel that service as they can make more money using that bus/driver on another route, rather than they had to cancel it because of a breakdown.