(23 Mar 2022, 10:09 am)streetdeckfan wrote At least a car doesn't get cancelled at short notice leaving you stranded!


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I don't actually think this is a bad marketing campaign, and if we hadn't had months of unreliability, I think we'd be praising the initiative to try and build/grow services by attracting people away from cars. Does that mean I think it's an easy feat? No. 

The problem is, that we have had months of unreliability, which is continuing into the present day. Looking at the short term disruptions page, and again most of the disruption is around the time people will be finishing education or work for the day. When you're marketing directly to car owners (or users) to switch, then you really can't afford to give them a bad experience, as it might be months before they're willing to give it another try. Rising fuel costs or not.