Customer Service thread

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Adrian

Management & Infrastructure

250

196838

Customer Service thread

30 Mar 2022, 12:16 pm #250

Adrian

RE: Customer Service thread

Thought I'd give the GNE 'Live Chat' a try earlier, as they've been doing a lot of promotion on Social Media for it, presumably to try and channel-shift people away from phone and email for queries.

It's a good system, it does exactly what it says on the tin, and my query was acknowledged in about 30 seconds and replied to within 2-3 minutes. My only real complaint is that I had to wait until the following morning to ask it.

Thumbs up overall.

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Reply

Customer Service thread • by Adrian • 16 Apr 2014, 8:15 pm

RE: Customer Service thread • by tyresmoke • 16 Apr 2014, 8:39 pm

RE: Customer Service thread • by R852 PRG • 18 Apr 2014, 8:47 pm

RE: Customer Service thread • by Adrian • 18 Apr 2014, 9:06 pm

RE: Customer Service thread • by R852 PRG • 18 Apr 2014, 9:10 pm

RE: Customer Service thread • by Adrian • 18 Apr 2014, 9:14 pm

RE: Customer Service thread • by R852 PRG • 18 Apr 2014, 9:15 pm

RE: Customer Service thread • by Adrian • 18 Apr 2014, 9:22 pm

RE: Customer Service thread • by R852 PRG • 18 Apr 2014, 9:27 pm

RE: Customer Service thread • by Roland Pratt • 19 Apr 2014, 1:49 pm

RE: Customer Service thread • by R852 PRG • 19 Apr 2014, 5:29 pm

RE: Customer Service thread • by Davey Bowyer • 18 Apr 2014, 9:54 pm

RE: Customer Service thread • by Adrian • 01 May 2014, 6:05 pm

RE: Customer Service thread • by Dan • 01 May 2014, 6:13 pm

RE: Customer Service thread • by Adrian • 01 May 2014, 6:37 pm

RE: Customer Service thread • by Dan • 15 May 2014, 10:35 am

RE: Customer Service thread • by Andreos1 • 01 May 2014, 9:33 pm

Re: RE: Customer Service thread • by Adrian • 15 May 2014, 2:38 pm

RE: Customer Service thread • by robisdave15 • 15 May 2014, 6:13 pm

RE: Customer Service thread • by R852 PRG • 15 May 2014, 6:15 pm

RE: Customer Service thread • by R852 PRG • 15 May 2014, 6:32 pm

RE: Customer Service thread • by Adrian • 15 May 2014, 7:17 pm

RE: Customer Service thread • by R852 PRG • 23 May 2014, 10:51 am

RE: Customer Service thread • by northern156 • 10 Jun 2014, 11:01 am

RE: Customer Service thread • by RM2186 • 10 Jun 2014, 1:32 pm

RE: Customer Service thread • by northern156 • 10 Jun 2014, 1:48 pm

RE: Customer Service thread • by RM2186 • 11 Jun 2014, 1:59 pm

RE: Customer Service thread • by northern156 • 10 Jun 2014, 2:05 pm

RE: Customer Service thread • by R852 PRG • 10 Jun 2014, 3:05 pm

RE: Customer Service thread • by Adrian • 10 Jun 2014, 3:24 pm

RE: Customer Service thread • by Jimmi • 10 Jun 2014, 4:31 pm

RE: Customer Service thread • by BJ10VUS • 10 Jun 2014, 9:27 pm

RE: Customer Service thread • by R852 PRG • 11 Jun 2014, 3:39 pm

RE: Customer Service thread • by Adrian • 11 Jun 2014, 6:12 pm

RE: Customer Service thread • by R852 PRG • 11 Jun 2014, 6:28 pm

RE: Customer Service thread • by BJ10VUS • 25 Jul 2014, 6:30 pm

RE: Customer Service thread • by Adrian • 13 Jul 2014, 9:13 pm

RE: Customer Service thread • by Michael • 13 Jul 2014, 9:19 pm

RE: Customer Service thread • by Adrian • 13 Jul 2014, 9:24 pm

RE: Customer Service thread • by Tom • 13 Jul 2014, 9:27 pm

RE: Customer Service thread • by Adrian • 13 Jul 2014, 9:29 pm

RE: Customer Service thread • by PH - BQA • 13 Jul 2014, 9:20 pm

RE: Customer Service thread • by Dan • 13 Jul 2014, 9:22 pm

RE: Customer Service thread • by idiot • 14 Jul 2014, 8:18 am

RE: Customer Service thread • by cbma06 • 14 Jul 2014, 9:01 am

RE: Customer Service thread • by MurdnunoC • 14 Jul 2014, 9:44 am

RE: Customer Service thread • by Dan • 14 Jul 2014, 9:47 am

RE: Customer Service thread • by MurdnunoC • 14 Jul 2014, 9:57 am

Re: RE: Customer Service thread • by Dan • 14 Jul 2014, 10:08 am

RE: Customer Service thread • by tyresmoke • 14 Jul 2014, 10:25 am

RE: Customer Service thread • by Dan • 14 Jul 2014, 10:57 am

RE: Customer Service thread • by Adrian • 25 Jul 2014, 2:23 pm

RE: Customer Service thread • by Roland Pratt • 25 Jul 2014, 2:37 pm

RE: Customer Service thread • by Adrian • 25 Jul 2014, 3:02 pm

RE: Customer Service thread • by Tom • 25 Jul 2014, 3:02 pm

RE: Customer Service thread • by R852 PRG • 25 Jul 2014, 3:19 pm

RE: Customer Service thread • by VolvoMarkII • 25 Jul 2014, 5:26 pm

RE: Customer Service thread • by R852 PRG • 25 Jul 2014, 6:45 pm

RE: Customer Service thread • by PH - BQA • 25 Jul 2014, 8:14 pm

RE: Customer Service thread • by Adrian • 25 Jul 2014, 9:49 pm

RE: Customer Service thread • by PH - BQA • 25 Jul 2014, 9:56 pm

RE: Customer Service thread • by Adrian • 25 Jul 2014, 9:48 pm

RE: Customer Service thread • by R852 PRG • 25 Jul 2014, 11:21 pm

RE: Customer Service thread • by Tom • 26 Jul 2014, 7:23 am

RE: Customer Service thread • by PH - BQA • 26 Jul 2014, 7:44 am

RE: Customer Service thread • by tyresmoke • 26 Jul 2014, 7:53 am

RE: Customer Service thread • by Dan • 26 Jul 2014, 8:02 am

RE: Customer Service thread • by L469 YVK • 01 Aug 2014, 4:33 pm

RE: Customer Service thread • by Adrian • 01 Aug 2014, 4:40 pm

RE: Customer Service thread • by palatine3833 • 26 Jul 2014, 8:35 am

RE: Customer Service thread • by Dan • 26 Jul 2014, 8:39 am

RE: Customer Service thread • by palatine3833 • 26 Jul 2014, 8:33 am

RE: Customer Service thread • by Adrian • 26 Jul 2014, 9:13 am

RE: Customer Service thread • by Dan • 01 Aug 2014, 11:33 am

RE: Customer Service thread • by MurdnunoC • 01 Aug 2014, 12:24 pm

RE: Customer Service thread • by Dan • 01 Aug 2014, 12:26 pm

RE: Customer Service thread • by MurdnunoC • 01 Aug 2014, 2:39 pm

RE: Customer Service thread • by Dan • 01 Aug 2014, 2:50 pm

RE: Customer Service thread • by S813 FVK • 01 Aug 2014, 3:23 pm

RE: Customer Service thread • by Andreos1 • 01 Aug 2014, 4:44 pm

RE: Customer Service thread • by Adrian • 01 Aug 2014, 4:52 pm

RE: Customer Service thread • by Andreos1 • 02 Aug 2014, 9:14 am

RE: Customer Service thread • by Drifter60 • 01 Aug 2014, 2:08 pm

RE: Customer Service thread • by Adrian • 01 Aug 2014, 1:42 pm

RE: Customer Service thread • by R852 PRG • 01 Aug 2014, 2:05 pm

Re: RE: Customer Service thread • by Dan • 01 Aug 2014, 2:09 pm

Re: RE: Customer Service thread • by Dan • 01 Aug 2014, 3:26 pm

RE: Customer Service thread • by S813 FVK • 01 Aug 2014, 3:32 pm

Re: RE: Customer Service thread • by Dan • 01 Aug 2014, 3:47 pm

RE: Customer Service thread • by Adrian • 01 Aug 2014, 4:29 pm

RE: Customer Service thread • by citaro5284 • 01 Aug 2014, 5:41 pm

RE: Customer Service thread • by Tom • 02 Aug 2014, 5:21 pm

Customer Service thread • by R852 PRG • 02 Aug 2014, 6:03 pm

RE: Customer Service thread • by Tom • 02 Aug 2014, 6:05 pm

RE: Customer Service thread • by BJ10VUS • 02 Aug 2014, 8:03 pm

RE: Customer Service thread • by Dan • 02 Aug 2014, 8:05 pm

RE: Customer Service thread • by Jimmi • 02 Aug 2014, 8:10 pm

RE: Customer Service thread • by tyresmoke • 02 Aug 2014, 8:14 pm

RE: Customer Service thread • by Roland Pratt • 03 Aug 2014, 8:36 am

RE: Customer Service thread • by Tom • 07 Sep 2014, 8:15 pm

RE: Customer Service thread • by L469 YVK • 07 Sep 2014, 9:11 pm

RE: Customer Service thread • by Adrian • 07 Sep 2014, 9:18 pm

RE: Customer Service thread • by S813 FVK • 07 Sep 2014, 9:22 pm

RE: Customer Service thread • by Andreos1 • 09 Sep 2014, 10:26 am

Re: RE: Customer Service thread • by Dan • 09 Sep 2014, 10:39 am

RE: Customer Service thread • by gtom • 09 Sep 2014, 7:54 pm

Re: RE: Customer Service thread • by Adrian • 09 Sep 2014, 8:08 pm

RE: Customer Service thread • by gtom • 09 Sep 2014, 10:40 pm

RE: Customer Service thread • by Adrian • 23 Sep 2014, 5:21 pm

RE: Customer Service thread • by Dan • 07 Oct 2014, 4:08 pm

RE: Customer Service thread • by Michael • 07 Oct 2014, 6:27 pm

RE: Customer Service thread • by Adrian • 07 Oct 2014, 7:22 pm

RE: Customer Service thread • by Dan • 07 Oct 2014, 7:25 pm

RE: Customer Service thread • by Adrian • 07 Oct 2014, 7:30 pm

Customer Service thread • by R852 PRG • 07 Oct 2014, 6:13 pm

RE: Customer Service thread • by Dan • 07 Oct 2014, 6:22 pm

RE: Customer Service thread • by Andreos1 • 13 Oct 2014, 5:16 pm

RE: Customer Service thread • by Andreos1 • 07 Nov 2014, 10:34 pm

RE: Customer Service thread • by Dan • 09 Nov 2014, 6:00 pm

RE: Customer Service thread • by Adrian • 09 Nov 2014, 7:47 pm

RE: Customer Service thread • by Andreos1 • 12 Nov 2014, 6:45 pm

RE: Customer Service thread • by Adrian • 12 Nov 2014, 8:17 pm

RE: Customer Service thread • by Dan • 12 Nov 2014, 8:47 pm

RE: Customer Service thread • by Adrian • 12 Nov 2014, 8:59 pm

RE: Customer Service thread • by Andreos1 • 12 Nov 2014, 9:13 pm

RE: Customer Service thread • by PH - BQA • 12 Nov 2014, 9:28 pm

RE: Customer Service thread • by Andreos1 • 12 Nov 2014, 9:38 pm

RE: Customer Service thread • by PH - BQA • 12 Nov 2014, 9:50 pm

RE: Customer Service thread • by Dan • 17 Nov 2014, 2:42 pm

RE: Customer Service thread • by Andreos1 • 12 Nov 2014, 10:17 pm

RE: Customer Service thread • by PH - BQA • 12 Nov 2014, 10:29 pm

RE: Customer Service thread • by Andreos1 • 12 Nov 2014, 10:41 pm

RE: Customer Service thread • by Adrian • 13 Nov 2014, 5:50 pm

RE: Customer Service thread • by Dan • 13 Nov 2014, 6:09 pm

RE: Customer Service thread • by Adrian • 13 Nov 2014, 6:14 pm

RE: Customer Service thread • by citaro5284 • 15 Nov 2014, 8:41 am

RE: Customer Service thread • by eezypeazy • 15 Nov 2014, 9:24 am

Re: RE: Customer Service thread • by Adrian • 15 Nov 2014, 9:29 am

RE: Customer Service thread • by Andreos1 • 29 Nov 2014, 5:32 pm

RE: Customer Service thread • by Dan • 01 Dec 2014, 5:35 pm

RE: Customer Service thread • by Adrian • 08 Dec 2014, 8:48 pm

RE: Customer Service thread • by Dan • 08 Dec 2014, 8:51 pm

RE: Customer Service thread • by PH - BQA • 08 Dec 2014, 9:15 pm

RE: Customer Service thread • by cbma06 • 12 Dec 2014, 6:59 pm

RE: Customer Service thread • by cbma06 • 12 Dec 2014, 7:08 pm

RE: Customer Service thread • by Jimmi • 12 Dec 2014, 8:50 pm

RE: Customer Service thread • by Tom • 12 Dec 2014, 8:51 pm

RE: Customer Service thread • by Adrian • 12 Dec 2014, 11:10 pm

RE: Customer Service thread • by Jimmi • 12 Dec 2014, 9:09 pm

RE: Customer Service thread • by Andreos1 • 13 Dec 2014, 9:15 am

RE: Customer Service thread • by PH - BQA • 30 Dec 2014, 3:51 pm

RE: Customer Service thread • by Dan • 30 Dec 2014, 3:57 pm

RE: Customer Service thread • by PH - BQA • 30 Dec 2014, 4:05 pm

RE: Customer Service thread • by Adrian • 30 Dec 2014, 4:28 pm

RE: Customer Service thread • by PH - BQA • 30 Dec 2014, 4:39 pm

RE: Customer Service thread • by tyresmoke • 30 Dec 2014, 9:56 pm

RE: Customer Service thread • by PH - BQA • 30 Dec 2014, 10:07 pm

RE: Customer Service thread • by tyresmoke • 31 Dec 2014, 7:35 am

RE: Customer Service thread • by PH - BQA • 31 Dec 2014, 9:39 am

RE: Customer Service thread • by Adrian • 30 Dec 2014, 4:31 pm

RE: Customer Service thread • by Andreos1 • 30 Dec 2014, 9:19 pm

RE: Customer Service thread • by PH - BQA • 30 Dec 2014, 9:24 pm

RE: Customer Service thread • by Adrian • 30 Dec 2014, 10:02 pm

Customer Service thread • by R852 PRG • 22 Feb 2015, 3:33 pm

RE: Customer Service thread • by Dan • 22 Feb 2015, 3:35 pm

Customer Service thread • by R852 PRG • 22 Feb 2015, 3:37 pm

RE: Customer Service thread • by Dan • 22 Feb 2015, 3:39 pm

RE: Customer Service thread • by R852 PRG • 20 Mar 2015, 6:09 pm

RE: Customer Service thread • by Michael • 31 Mar 2015, 8:41 pm

RE: Customer Service thread • by Andreos1 • 26 May 2015, 12:38 pm

Customer Service thread • by Adrian • 28 May 2015, 9:48 pm

RE: Customer Service thread • by Malarkey • 28 May 2015, 9:54 pm

RE: Customer Service thread • by S813 FVK • 28 May 2015, 10:15 pm

RE: Customer Service thread • by Davie • 28 May 2015, 10:30 pm

RE: Customer Service thread • by Jimmi • 02 Jun 2015, 8:34 pm

RE: Customer Service thread • by Andreos1 • 02 Jun 2015, 8:37 pm

RE: Customer Service thread • by Dan • 03 Jun 2015, 9:25 am

Customer Service thread • by Jimmi • 16 Jun 2015, 11:08 am

RE: Customer Service thread • by Adrian • 19 Jun 2015, 6:24 pm

RE: Customer Service thread • by Jimmi • 19 Jun 2015, 6:43 pm

Customer Service thread • by Adrian • 31 Jul 2015, 4:41 pm

RE: Customer Service thread • by S813 FVK • 11 Aug 2015, 6:51 pm

RE: Customer Service thread • by citaro5284 • 11 Aug 2015, 6:53 pm

RE: Customer Service thread • by S813 FVK • 11 Aug 2015, 6:54 pm

RE: Customer Service thread • by BusLoverMum • 11 Aug 2015, 6:59 pm

RE: Customer Service thread • by BusLoverMum • 11 Aug 2015, 6:57 pm

RE: Customer Service thread • by Adrian • 11 Aug 2015, 7:00 pm

RE: Customer Service thread • by BusLoverMum • 11 Aug 2015, 7:14 pm

RE: Customer Service thread • by Adrian • 11 Aug 2015, 7:17 pm

RE: Customer Service thread • by omnicity4659 • 13 Aug 2015, 1:09 pm

RE: Customer Service thread • by Adrian • 07 Sep 2015, 6:10 pm

RE: Customer Service thread • by Andreos1 • 07 Sep 2015, 7:55 pm

RE: Customer Service thread • by R852 PRG • 07 Sep 2015, 8:01 pm

RE: Customer Service thread • by northern156 • 07 Sep 2015, 9:04 pm

RE: Customer Service thread • by citaro5284 • 08 Sep 2015, 4:06 pm

RE: Customer Service thread • by omnicity4659 • 26 Nov 2015, 3:32 pm

RE: Customer Service thread • by BusLoverMum • 26 Nov 2015, 3:56 pm

RE: Customer Service thread • by omnicity4659 • 26 Nov 2015, 4:01 pm

RE: Customer Service thread • by BusLoverMum • 26 Nov 2015, 4:09 pm

RE: Customer Service thread • by omnicity4659 • 26 Nov 2015, 4:30 pm

RE: Customer Service thread • by Tom • 23 Dec 2016, 5:49 pm

RE: Customer Service thread • by Andreos1 • 23 Dec 2016, 7:27 pm

RE: Customer Service thread • by Tom • 23 Dec 2016, 8:34 pm

RE: Customer Service thread • by Andreos1 • 23 Dec 2016, 11:16 pm

RE: Customer Service thread • by Ambassador • 23 Dec 2016, 10:23 pm

RE: Customer Service thread • by Adrian • 24 Dec 2016, 11:23 am

RE: Customer Service thread • by Michael • 23 Dec 2016, 10:27 pm

RE: Customer Service thread • by Dan • 09 Apr 2017, 7:09 am

RE: Customer Service thread • by Andreos1 • 09 Apr 2017, 8:15 am

RE: Customer Service thread • by markydh • 09 Apr 2017, 12:19 pm

RE: Customer Service thread • by Adrian • 09 Apr 2017, 12:25 pm

RE: Customer Service thread • by James101 • 09 Apr 2017, 6:14 pm

RE: Customer Service thread • by Adrian • 09 Apr 2017, 7:52 pm

RE: Customer Service thread • by James101 • 09 Apr 2017, 7:56 pm

RE: Customer Service thread • by Adrian • 09 Apr 2017, 7:58 pm

RE: Customer Service thread • by Ambassador • 09 Apr 2017, 11:17 pm

RE: Customer Service thread • by LeeCalder • 10 Apr 2017, 6:19 am

RE: Customer Service thread • by Andreos1 • 10 Apr 2017, 8:55 am

RE: Customer Service thread • by Adrian • 10 Apr 2017, 9:32 am

RE: Customer Service thread • by Andreos1 • 10 Apr 2017, 9:40 am

RE: Customer Service thread • by markydh • 10 Apr 2017, 10:42 am

RE: Customer Service thread • by Andreos1 • 07 Dec 2017, 6:50 pm

RE: Customer Service thread • by Andreos1 • 28 Mar 2018, 5:45 pm

RE: Customer Service thread • by Chris 1 • 29 Mar 2018, 11:16 am

RE: Customer Service thread • by Andreos1 • 30 Mar 2018, 9:32 am

RE: Customer Service thread • by James101 • 30 Mar 2018, 9:39 pm

RE: Customer Service thread • by Andreos1 • 31 Mar 2018, 1:17 pm

RE: Customer Service thread • by Chris 1 • 04 Apr 2018, 12:16 pm

RE: Customer Service thread • by Andreos1 • 04 Apr 2018, 12:54 pm

RE: Customer Service thread • by Andreos1 • 12 Jul 2019, 5:36 pm

RE: Customer Service thread • by James101 • 24 Jul 2019, 9:30 pm

RE: Customer Service thread • by deanmachine • 24 Jul 2019, 10:41 pm

RE: Customer Service thread • by James101 • 24 Jul 2019, 11:02 pm

RE: Customer Service thread • by Adrian • 25 Jul 2019, 8:00 pm

RE: Customer Service thread • by Adrian • 16 Aug 2019, 6:46 pm

RE: Customer Service thread • by Andreos1 • 16 Aug 2019, 9:16 pm

RE: Customer Service thread • by Adrian • 24 Aug 2019, 8:59 pm

RE: Customer Service thread • by Tyne_Traveller • 25 Aug 2019, 8:38 am

RE: Customer Service thread • by Adrian • 25 Aug 2019, 3:26 pm

RE: Customer Service thread • by tyresmoke • 26 Aug 2019, 11:04 am

RE: Customer Service thread • by Andreos1 • 26 Aug 2019, 3:03 pm

RE: Customer Service thread • by Andreos1 • 23 Jun 2020, 8:05 pm

RE: Customer Service thread • by deanmachine • 30 Jul 2020, 7:05 pm

RE: Customer Service thread • by Andreos1 • 30 Jul 2020, 8:22 pm

RE: Customer Service thread • by tyresmoke • 30 Jul 2020, 7:38 pm

RE: Customer Service thread • by deanmachine • 30 Jul 2020, 8:17 pm

RE: Customer Service thread • by Rob44 • 31 Jul 2020, 10:40 am

RE: Customer Service thread • by Adrian • 14 Aug 2021, 1:22 pm

RE: Customer Service thread • by Adrian • 30 Mar 2022, 12:16 pm

RE: Customer Service thread • by streetdeckfan • 30 Mar 2022, 4:39 pm

RE: Complaint Stories • by Adrian • 18 Apr 2014, 8:23 pm