(28 Apr 2022, 11:55 pm)Ambassador wrote I travel a lot…and I very rarely see those types of passengers (perhaps that’s the issue) tho if partially sighted you’re better off on the train versus the X10 as station assist will help you on the train…less help at Eldon square.
I agree the announcements need to be succinct and they really struggle on the 21, by the time its left one stop and done it’s endless announcement its reached another, it’s like the system gps cannot keep up (a particular issue through low fell, allerdene and Birtley) The stops haven’t been updated to reflect changes at John Dobson st either.
We aren’t London. Passengers will board via a front door, they’ll encounter a driver from Chester, they will immediately become the drivers enemy but the driver will confirm the route/destination and help… (shout out to all of the X39 drivers who are an absolute delight….infact can we send the Percy main team to Chester to show them how to smile? We had that cheery Irish bloke but assumed he was fired for not being angry enough for CLS)
Sorry, going to have post a positive for at least one driver at Chester! Was looking for a particular vehicle to have a ride on, popped my nose in at the door of Chester just as said vehicle was about to come out for duty. Unfortunately it was apparently heading for a schools dedicated run, but was then due to run onto another service somewhere else; the driver provided all the details and wished me luck in my search, and when I duly appeared at a stop for a ride later on he greeted me warmly and congratulated me on my success!