(17 May 2022, 7:00 am)Storx wrote They've been cancelling services for the best part of 6 months because of lack of drivers. If I could drive and that affected me twice I'd never use a bus again even if it was free.
That could've potentially made someone late for work or having a 2 hour work after work which is unacceptable as a passenger.
A website, pink bus, app, free cookies, free anything won't beat that problem.
As I said earlier I still don't get how they can possibly judge how things are doing on routes especially like the 82 which had at times 3 hour gaps.
A friend in High Spen has been made late by the bus so many times now she's taking driving lessons. She regularly has to get dropped off in Rowlands Gill to catch an X45/X46, and even then it's not guaranteed they'll run either!
They've even seemingly started giving out free day tickets as compensation, something they've never offered me in the past when they've pulled the X21 from West Auckland