Nobody can deny this is a kick in the teeth for customers and it is poor, but is it better that there are short-notice cancellations the day before/on the day, or planned frequency reductions in advance? Those are the two options here, because covering every single journey clearly isn’t an option right now.

Perhaps I am being cynical but if drivers are scheduled to work and they are avid football fans, it could well result in a large number of failures on the day. Maybe this is planning to fail or perhaps it’s being realistic and knowing that this couldn’t be absorbed on the day on a Saturday service?

I wonder if they would have had the same backlash, or less, if they chose to ran a Saturday service with cancellations as normal? Presumably this enhanced Sunday service will result in every journey being operated with no cancellations.

Speaking from a personal point of view as someone who lives in Sunderland, most of my friends (and their families) are all heading down to watch the football on Saturday. It feels like I’m going to be in the minority as someone staying in the city this weekend…

I am told 14 buses were missing at various parts of today at Arriva Durham (far greater than Go North East’s missing journeys from one depot today). Absolutely nothing said by Arriva about this, in print or online. As a result, absolutely nothing said on this forum about it. I have said it before and will say it again, but Go North East’s honesty results in them getting a lot of backlash. Some of the comments are warranted, but some just pick fault…


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