(02 Jun 2022, 8:45 am)Dan wrote And I suspect you’re not the only one!And are operators going to shrug their shoulders and finger point or are they going to react to the modal switch and launch an effective, sustained strategic campaign to get them back on board?
There are many occasions where operators shoot themselves in the foot - a number of members of this forum have shared their opinions on the matter and all are probably contributing factors - but the crucifying message at the beginning of the pandemic from Government that public transport was not safe and should be avoided is a big reason for poor passenger recovery in my opinion. These customers have been lost to alternative modes (including walking) and will likely never return.
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RE: Go North East: Major Service Changes July 2022
'Illegitimis non carborundum'