(11 Jun 2022, 9:21 pm)Ambassador wrote I’m sure as a customer advisor you’re told how important the process is and you’ve clearly drank the kool aid but it’s not feasible to have read, properly process and analyse 9000 or so bits of data in the timeframe to meet VOSA.Wonder if the data was being read and processed as it came in and not just after it closed, common themes would have appeared and have been easy to put together, the consultation forms would have been instantly available to process as soon as they were submitted, we are not talking about waiting for the postman to bring them all at once, im sure that a lot of this process was aimed at getting more services secured and still having services serving all areas all be it maybe under a different route, we will find out soon enough what the outcome is
A quick glance and cursive nods yes….proper data analysis, unless it was outsourced (and even then to a top and very expensive company) absolutely not.
RE: Go North East: Major Service Changes July 2022