(15 Jul 2022, 6:33 pm)Adrian wrote Another two hour commute tonight courtesy of Go North East.I was getting the bus home from work a few weeks ago, a 20-minute journey took me two hours, If I realised it would have taken that long I would have walked, I ended up getting the 61 to Dalton park, 62 to the Harbour then the 60 up to Parkside but I had my 5-25 weekly ticket so it didn't cost me.
Left the office at 5pm, but the timing of the 50 means I just miss one by the time I get to North Road. So I wait for the 17.39, which doesn't arrive, despite not being on the cancellations list.
Looking at the cancellations list in more detail, I noticed that the 15.53 (actually 15.54) from Shields, which forms the 17.39 from Durham, was listed as terminating at the Galleries.
So someone has known that bus isn't going to turn to pick the return journey up, yet hasn't bothered to add that to the list.
Eventually got the 18.11 to the Galleries, followed by a 15 minute walk.
It's one thing a bus being cancelled, but I'm at a loss at why basic communication is proving so difficult. The way the short notice cancellations are written is about as customer friendly is a brick to the face.
Sent from my SM-G965F using Tapatalk
RE: Disruptions and driver shortages
![[Image: ed25be47880caa9aa17d93376ab21e8b.jpg]](https://uploads.tapatalk-cdn.com/20220715/ed25be47880caa9aa17d93376ab21e8b.jpg)