(16 Jul 2022, 2:20 pm)streetdeckfan wrote GNE customer service were great before COVID, then they seemed to sack everyone and change the opening hours so anyone travelling at the peak times or weekends (so most passengers) can't contact them.
Don't get me wrong though, every time I've used the live chat the two people that only ever seem to respond have been very helpful and polite.
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Got to agree with this, Although when i message them they were closed and they got back to me first thing the next morniing and were very good., Only thing was that i shouldn;t have had to ciontact them int he first place if GNE pulled there finger out!
(16 Jul 2022, 2:20 pm)Storx wrote The service shouldn't be running at all atm imo.
There's not enough drivers to run the normal service for people who need to get to work etc yet they're shunting people on day trips to Whitby and Scarborough.
If you had the drivers fair enough but it should be bottom priority and it's not as if it's just suddenly become a problem.
totally agree with this. 4 hours between buses on the 25/28a for people who pay thousands of pounds a year for the privilege's of using the buses but making sure 1 bus goes down to the north east coast of yorkshire. What does the driver do when he gets there btw?