All buses in corporate livery with the odd brand - strong corporate identity.

Pay drivers a decent pay (conditions also) rather than constantly spend money on recruitment and actually engage with driving staff.

Multi operator/multi mode ticketing at a price which isn't over inflated - that way when a bus is cancelled you can use your ticket on another operators service (not GNE specific).

Simplify tickets and prices.

Based on current circumstances, emergency timetables.

Replace management and network design teams as they currently don't seem to be working (many cuts). Input from drivers and routes developed at a local depot level rather than a head office approach.