(15 Aug 2022, 8:07 pm)Adrian wrote Well, that's the whole issue with deregulation, isn't it? It's allowed buses to be run like the Wild West for far too long. 

On complaints about regular disruption/cancelled journeys, you can always use the Bus Appeals Body - https://bususers.org/passengers/complain...s-process/. More people should do so really.

Poor operation of contracted services, I agree should result in the removal of contracts and a temporary ban from the bidding process. Not to mention retrieval of the cost to retender the service.


You'd think there are alarm bells ringing at most operators, but it doesn't seem to be sinking in that they have a real problem in recruitment and retention. Furlough during the pandemic has only accelerated that, with drivers who were furloughed finding that they are better off elsewhere. 

I agree, these changes should have been the ones made not even a month ago. It feels like we're in a spiral of continuously firefighting, rather than having a strategy. Though I do wonder how much of this is to divert resource for the contracted stuff... maybe this is #SeptemberReady that the MD keeps mentioning on twitter? Either that, or it's one big coincidence that schools and the Metro Flow closure start around the same.


I tend to agree. I can't see the X20 being re-introduced for example, when they've went to the trouble of extending and splitting the 20 into 20/20A.

The Washington 82 remains the best example I've seen of how to destroy a bus route, followed closely by the old 99.