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RE: Enviro 400MMC's for the X10
(31 Aug 2022, 12:57 pm)Adrian wrote It does, but like I say, you could have the same scenario 5 minutes from the depot, depending on how long it takes recovery to turn up.

Unless GNE had a fleet of tow trucks, strategically placed around the network, then you're never going to be able to control the recovery time. The fitter will still be tied up dealing with the job.
They only really need two maybe 3. 

One at Deptford & Riverside & Consett. 

Deptford could do Washington/Houghton/Seaham/South Shields/Jarrow/Durham
Riverside could do Hexham/Blaydon/Metro/Gateshead/CLS/Team Valley
Consett could do Consett/Devels Lane/Stanley/Durham (with Deptford)/Bishop Auckland & West Auckland/CLS (with Riverside) 

This would probably be the best scenario you're going to get really. And then its really only the X10 route which isn't covered and Tynedale Links, but if one of them breaks down in Alton or Haltwhistle that's when you would possibly get a 3rd Party. 

Does Alpha have more than one "base" or do they all just come from one location, because I am sure a local company wouldn't mind striking a deal with GNE to rescue any buses in the Hexham & Middlesborough area.

(31 Aug 2022, 1:09 pm)streetdeckfan wrote To me, unless it's a simple fix ie. topping up with water, the default option should be recovery back to the depot with a replacement sent out (if it's a low frequency route)

It's not worth the time and effort faffing about at the side of the road trying to fix it unless you can guarantee it'll be fixed and the bus can be on it's way. You might as well just have it recovered back to somewhere you can work on it properly, with all the proper equipment.

While I don't know how much it costs per recovery, I can't imagine it's that much in comparison to having someone extra on staff
I found this on another bus recovery website. https://www.eurotaxis.com/services/comme...-recovery/ 

Recovery Rates

Office hours: £75 per hour, minimum 2 hrs
Out of hours: £85 per hour plus £40 call out, minimum 2 hrs
(Contract rates available on request)
All charges are subject to a maximum of 100 miles. Each mile over 100 miles will incur an additional charge of £0.50 per mile.

Enviro 400MMC's for the X10
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