I was on 6348 today and the USB's weren't working however reporting it to customer services doesn't really do anything I reported some graffiti on the back of the seats it was still their the next day.

So why don't GNE add a feature to the website where you can report an issue with the vehicle you would either need to put the Code in e.g 6335 or the Service and time, then you can report your issue I just feel like this would be a simpler way to report issues when CS is shut