(03 Sep 2022, 9:59 am)Rob44 wrote Just looked at cancellations for today... can anyone tell me how to get home when the last FOUR yrs FOUR 28b are cancelled. ????? PISS TAKEIf the last bus not running GNE should pay for a Taxi for you!
The cancellations are a joke.
Oh look we invested milllions in new buses, so we have to change depots, so you're very reliable Q3 Versa's are going, and we are moving to a Depot with massive driver shortages causing a 2 hour wait for a Q3 from Wallsend.
4 hour wait 71
5 hour wait for 204/A It was
90 mins wait for a 47
These cancellations were not to improve reliability or to cut down on the driver shortage it was for the contracts they won for schools & other ones. I think the public needs to know that. GNE should tell them, but they won't will there.
Imagine this conversation with Customer Service if you are not working when you need to contact them,
"Hi, I can't get home till tomorrow as I'm stuck at Newcastle as you've cancelled the last 28B"
GNE CS "We are very sorry, however this is due to the 60+ contracts we have won, so we've cancelled a load of our normal services to have drivers to win these contracts"