(03 Sep 2022, 2:35 pm)cbma06 wrote There’s nothing wrong with waiting for a bus to turn up, many passengers been doing this for many years and decades and lifetime, it’s part of life . You should work for GNE , I bet Dan would take you under his wing, Dan wouldn’t need customer services complaints as he would get your daily input of what’s happening, anyway how’s the X10 doing, it’s been quite a good loadings during the day when I’ve seen it approaching Peterlee either direction

Don’t forget not every single passenger who gets the Peterlee local services board the X10.

Don’t forget GNE don’t do the timetables and routes for secured services , since practically most of all Peterlee local services are secured, then DCC are responsible for route and timetables.

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Surley GNE & DCC could work together in the interest of passengers? 

From my experience during the day quite well, it was standing from Peterlee around 11am the other day towards Newcastle, same for the 10am & 12pm one. On an evening I saw the X10 departure leaving gateshead at 20:30 yesterday there was only about 10 people on it. Leaving Newcastle its been quite busy aswell and going to Newcastle. Loads get on a Peterlee & Dalton Park into Newcastle. 17:15 one again absolutely rammed

I wonder if many people who use it at Peterlee or Dalton Park actually get the bus home or they use the service as a P&R, as there are pretty large carparks near both. Im not sure if the Farmfoods one at Peterlee has a time limit on or the Morrisons/Dalton Park one does aswell.

Also working for GNE I wouldn't like I would like to work in passenger interests not shareholders!