(03 Sep 2022, 6:56 pm)wibblejunior wrote I mean, at least GNE's customer service isn't just a team of, like, 4 people somewhere in London that know literally nothing about the North East, since that's essentially what Arriva's customer service is like.
Isn't it just a team of 2 for GNE these days?
And isn't Arriva's CS based in Sunderland? I'm sure last time I spoke to them I got someone with a funny accent
(03 Sep 2022, 6:57 pm)Dan wrote You clearly don’t realise that people are employed to do specific jobs. Just because service delivery is poor doesn’t mean to say that people in other roles are doing a bad job, or aren’t trying. You’re criticising people who aren’t of a position to change things to combat the issues with service delivery.
I normally agree with most of your comments, but you’re just making yourself look like an even bigger cock by having a vendetta against everyone who isn’t a driver or engineer. Feel free to carry on though - sorry you can’t see it.
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He's probably the type of guy that shouts at the staff in Tesco because they've ran out of Corn Flakes