(04 Sep 2022, 9:42 am)OrangeArrow49 wrote Would it be possible to get a refund from GNE? I got a Q3 in Newcastle to go to Wallsend, but the driver changeover was messed up by management and I ended up getting off at the Law Courts because I didn't have time (only had time if everything went to plan). Perhaps I was expecting too much on the first day, but it ended up being a waste of money. Just a short ride, and videos in Newcastle.

If you have a photo of your ticket, and then find the journey on bus times with a screenshot of it terminating at Quayside Law Courts. 

Then they might.

Did you purchase the ticket from the driver if so he should’ve knew that it wasn't commencing from Quayside Law Courts you shouldn't have been able to buy a ticket further than that.