(06 Sep 2022, 9:37 pm)Rob44 wrote As people.kkow the service I get from where I live have gone from been ran commercially by gne to being paid for by dcc. A few things have made me scratch my head and something else happens on saturday too so I'm looking for answer to the following....
I've asked before but dont think anyone replied.... do gne secured service keep the money from fares or does this go.to nexus/dcc?
The reason I ask is 2 reasons. I've been on the 29 on a couple of occasion when punters have got on paying cash but got off without getting a ticket. Now this could just be they want a direct bus to town in the 21 but online occasion I heard the driver sayit would be cheaper on the 21? This isnt the case from low fell is it??
The second thing is something I've seen on a couple of occasions which is the 29 showing its destination as gateshead. It passed bus stops full of punter along the fellnon saturday and I would say this is the reason. When he did stop and was asked by customers about it he said it was broken but wouldnt this mean the bus would have to got out of service?
What I'm saying is along the low fell corridor are gne want punters to use the 21 so they get the $$$$$ as the get paid a set amount for 28b29 no matter what it picks up???
An mo I've bot had any beer today yet!
I've updated the thread title, in order to make it more clear - hope you don't mind!
I believe it depends on the type of contract, determining on who keeps the fare. With fully secured contracts, I understand the revenue goes to Nexus/Local Authority and then they use that to offset against the cost of the contract. I think there's some different types of contracts out there too, whereby the operator runs it for less, but then they have the potential to increase what they're paid for running it, depending on how many people use the bus/tickets sold.
Paying cash and not getting a ticket, I can't understand. Unless the customer has opted not to take the ticket (which happens), which I'd think is more likely than the driver choosing to not issue one. No denying that it used to happen, but they'd be taking a hell of a risk with the amount of big brothers in the cab nowadays.
I can't see the problem with a driver pointing out a journey is cheaper on another route, despite the method the service runs under. The aim should still be the same, i.e. enable the customer to purchase the best value ticket for their journey. Not to mention its quicker.