(28 Sep 2022, 7:41 pm)nova347 wrote The thing with the 65, is they are so tightly timed and have a reduced capacity they're always late, every day 15-30 minutes late. Today the 16:25 to Seaham was running 20 minutes late like they do every day, and there was either 729/730 waiting for that bus to arrive, so why didn't the driver just bring another bus and just run the route on time? Is it so hard to give the 65 changeover drivers an actual bus to run a service on time? It's just common sense.
Like Look, 65's constantly run with a delay, you would think whoever in charge at Depford would think, oh let's send them with another bus as more than likely the 65 is going to be late, we can improve customer satisfaction and experience by actually running a 65 on time for once. It's not rocket science, all you need is a few brain cells.
All sound logical to me. I guess the question is who’s monitoring that sort of stuff ie. Late running etc. Is there a team at Bensham or wherever head office is based or is it one guy at each depot who’s also got other tasks and is looking after a large patch? Speaking of which, operational areas for each depot have only got bigger with CLS closure which can’t help. I’m guessing on some occasions the drivers turn up at Seaham (and other remote changeover locations) not knowing that the incoming service is severely delayed.